Privacy Policy

Last Updated: 08 October 2025

At Brain Training for Dogs, accessible at https://eng-braintrainingfordogs.com, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit or make a purchase from our website. By using our website, you agree to the terms outlined below.

1. Information We Collect

We collect information to provide better products, training content, and customer support. This may include:

• Personal Information: Your name, email address, phone number, and billing details when you make a purchase or contact us.

• Payment Data: Securely processed through trusted third-party payment gateways; we do not store full payment card information.

• Technical Data: IP address, browser type, device details, operating system, and referring URLs for analytics and performance optimization.

• Cookies and Usage Tracking: We use cookies, tracking pixels, and analytics tools (like Google Analytics) to understand user behavior and improve user experience.

• Communications: Emails, messages, or forms you submit to us for support, feedback, or inquiries.

2. How We Use Your Information

We use your information to enhance your experience with Brain Training for Dogs, including:

• Processing purchases, delivering products, and managing customer accounts.

• Sending order confirmations, updates, and customer service notifications.

• Providing access to dog training content, updates, and digital learning resources.

• Sending promotional offers, newsletters, and marketing communications if you have opted in.

• Analyzing website performance and optimizing user experience.

• Detecting, preventing, and resolving security or fraudulent issues.

• Complying with applicable laws and legal obligations.

3. Cookies and Tracking Technologies

Cookies help us deliver a faster and more personalized browsing experience. We use:

• Essential Cookies: Required for website operation and secure login.

• Analytics Cookies: Help us understand traffic patterns and user engagement.

• Advertising Cookies: Used to display personalized offers and ads through trusted partners.
  You can manage or disable cookies in your browser settings at any time, but this may affect certain site features.

4. Data Sharing and Disclosure

We respect your privacy and never sell your personal information. However, we may share limited data with:

• Service Providers: Secure third-party partners who assist in payment processing, email delivery, hosting, analytics, and marketing automation.

• Business Partners and Affiliates: When necessary to provide services or exclusive offers.

• Legal Requirements: When required by law, court order, or to protect our legal rights.
  All third-party partners are obligated to maintain confidentiality and data security in compliance with international privacy standards.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, including providing services, resolving disputes, and meeting legal obligations. After this period, we securely delete or anonymize data.

6. Security of Your Information

We implement advanced technical and organizational security measures—such as SSL encryption, firewalls, and secure access protocols—to protect your data from unauthorized access, alteration, or disclosure. While we take every precaution to ensure data safety, no method of online transmission is 100% secure.

7. Your Rights and Choices

Depending on your country of residence, you may have rights to:

• Access, update, or correct your personal information.

• Request deletion of your personal data.

• Withdraw consent for marketing or cookie use.

• Object to or restrict data processing.

• Request a copy of your data in a portable format.
  To exercise your rights, contact us using the information provided below.

8. Children’s Privacy

Brain Training for Dogs is intended for adult users. We do not knowingly collect personal data from children under 13. If we learn that we have collected information from a minor, we will promptly delete it from our systems.

9. International Data Transfers

If you are accessing our website from outside our primary business region, please note that your information may be transferred and processed in countries with different data protection laws. We ensure appropriate safeguards are in place to protect your data in accordance with international standards.

10. Third-Party Links

Our website may contain links to third-party websites or offers. We are not responsible for the content, privacy practices, or data security of such external websites. We encourage you to review their privacy policies before providing any personal information.

11. Policy Updates

We may update this Privacy Policy periodically to reflect legal requirements or business changes. The updated version will always be posted on this page with the revised date. Continued use of our website after updates means you accept the revised policy.